What is the Best Approach to Contact Info for my Business?

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Can I use my personal phone and email for the business?

I know several business owners who use their personal email and phone number for their business. If so many people are doing it, then why do I think it’s a bad idea? Here are the top 3 reasons I think you should have specific business contact information.

What is the Best Approach to Contact Info for my Business?

  1. If you give out your personal number as your business number, then when a call comes in, you don’t know if it’s a business call or a personal call. Have you ever called a business, and when they answered, all they said was “hello”? It just doesn’t sound professional, does it? If you want to be a business, then be a business. Have a separate phone number and answer it professionally. When people call your business, they will be more inclined to want to do business if you sound professional.
  2. When you sign up for products and services, it’s best to use a separate email address for the business, so you can keep things better organized. Nothing gets full more quickly than my inbox. Having the ability to immediately determine whether an email is business related will save you a lot of headaches.
  3. Once again, we come back to getting funding. Potential creditors want to see that you have a separate and professional business email address. If you are eventually going to end up needing to raise capital, it’s important that creditors see you’re serious by having a business email address.

Can I use a regular email account for my business email?

I would strongly suggest that you get a business email that has @yourbusinessname in it. That involves buying a domain name and then getting an email address associated with it. Having @gmail or @yahoo or something like that just doesn’t come across as professional enough, and banks will take you more seriously if they see that you have invested time and money into getting a professional email address. The more you have invested, the less likely you are to walk away and default on any loans, etc.

Business Email Solution

Having a business email specific to your business is important for reinforcing your brand and making a professional impression on customers. There are several options for creating business email accounts associated with the domain name of your website. A bundled solution often works well, so that you can easily access information you need about your website and email in one place. While there are many companies who offer this kind of support, I have recently chosen to partner with WordJack Media. They offer support in everything from setting up email addresses and building a website to posting blogs and updates on social media. I recommend contacting them to see how they can help you get your online presence where you want it to be.